Thank you for shopping with us at Type Six! We want you to be completely satisfied with your purchase, and we understand that sometimes returns are necessary. Please take a moment to review our return policy:
**1. Returns Within 7 Days:**
- You have 7 calendar days from the date of delivery to initiate a return.
**2. Eligibility Criteria:**
- To be eligible for a return, the item must be in its original condition, with all tags and packaging intact.
- Items that have been used, damaged, altered, or show signs of wear and tear will not be accepted for returns.
**3. How to Initiate a Return:**
- To initiate a return, please contact our customer support team at Typesixinfo@gmail.com.
- Please provide your order number, a description of the item(s) you wish to return, and the reason for the return.
**4. Return Shipping:**
- Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product).
- We recommend using a trackable shipping service to ensure the safe return of your item.
**5. Refund Process:**
- Once we receive and inspect your returned item(s), we will process your refund within 7 business days.
- Refunds will be issued to the original payment method used for the purchase.
**6. Non-Returnable Items:**
- The following items are not eligible for return:
- Damaged under normal use
- Items marked as "Final Sale"
- Custom or personalized items
**7. Exchanges:**
- We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the replacement.
**8. Damaged or Defective Items:**
- If you receive a damaged or defective item, please contact us within 48 hours of receiving your order. We will arrange for a replacement or refund.
**9. Contact Us:**
- If you have any questions or need further assistance regarding returns, please reach out to our customer support at typesixinfo@gmail.com
By making a purchase from Type Six, you agree to abide by this return policy.
We appreciate your business and hope you enjoy your shopping experience with us!
Sincerely,
Type Six
